BUST 312
KISII UNIVERSITY
    UNIVERSITY EXAMINATIONS

FOURTH YEAR EXAMINATION FOR THE AWARD OF THE DEGREE OF BACHELOR OF EDUCATION ARTS/BACHELOR OF ARTS
THIRD SEMESTER 2024/2025
[SEPTEMBER - DECEMBER, 2024

BUST 312: ORGANIZATIONAL THEORY
STREAM:  Y4 S3	 				                         TIME:   2 HOURS
DAY:	MONDAY,9.00-11.00AM				    DATE:  23/12/2024

INSTRUCTIONS:
1. Do not write anything on this question paper.
2Answer question ONE [compulsory] and any other THREE questions.

QUESTION ONE
a)	With the help of practical examples, demonstrate how each of the classical theories can help organizations achieve efficiency and effectiveness.  
   (5 Marks)

b)	Critique the functions and dysfunctions of organizational conflict.  (5 Marks)

c)	Explain the need for organizational change.                                    (5 Marks)

d)	Demonstrate how organizations can facilitate culture change in organizations. 								             (5 Marks)

e)	Examine sources of organizational power.                                       (5 Marks)

QUESTION TWO
a)	Evaluate reasons why it is important for organizations to change continuously. Using the three- phase model of change, construct the basic process an organization can follow to achieve change successfully. (8 Marks)

b)	Briefly examine the mechanistic and organic organization structural complexities.									    (7 Marks)

QUESTION THREE
a)	Discuss the merits and demerits of a centralized organization structure.
   (7 Marks)
b)	Examine how organizational structure is related to organizational technology in a manufacturing organization to achieve efficiency and effectiveness.
    (8 Marks)
QUESTION FOUR
a.	List factors that influence the process of culture change.                (8 Marks)
b.	Evaluate the meaning of technology and the role it plays in organizations set up.                                                                                                 (7 Marks)

QUESTION FIVE
a)	Briefly discuss the nature of organizations today and clearly explain the role of organizational theory in understanding organizations today.       (7 Marks)

b)	Differentiate between formal and informal organizations.                (8 Marks)