http://localhost:8080/xmlui/handle/123456789/17 2026-05-14T12:10:15Z http://localhost:8080/xmlui/handle/123456789/10159 Influence of Corporate Entrepreneurship Dimensions on Performance of Commercial Banks in Nairobi County, Kenya Nyandema, Teresa Maturwe The continued performance of commercial banks has been a subject of concern in Kenya, where despite this being a crucial sector in the country’s economy, its overall performance and growth has only been limited to less than 20 percent of the banks. While empirical evidence has portrayed the essence of corporate entrepreneurship in stimulating organizational performance, this has less backing in Kenya’s context, particularly among the commercial banks. It is on this background that the study sought to examine the influence of corporate entrepreneurship on performance of commercial banks in Nairobi County, Kenya. Specifically, the study sought to assess the effect of proactive dimension on performance of banks, to determine the effect of risk-taking dimensions on performance of banks, to establish the effect of innovation dimension on performance of banks, and establish the effect of corporate venturing dimensions on performance of commercial banks in Nairobi County, Kenya. The study was anchored on knowledge spillover theory, endogenous growth theory, Schumpeterian theory of innovations, discovery theory on entrepreneurship and creativity theory of entrepreneurship. The study adopted descriptive research design, and targeted 1,413 managers of commercial banks in Nairobi County. Stratified random sampling method was used to determine the sample size of all 444 commercial bank managers. The study collected data by use of questionnaire as the main research instrument. The pilot study was conducted in commercial banks in Kiambu County. Validity was measured by use of the university supervisors. Reliability of research instruments was tested by Cronbach alpha coefficients of 0.7 if reliable and less than 0.7 not reliable. The collected data was analyzed by descriptive statistics which included percentage, mean and standard deviation. Inferential statistics including correlation analysis and multiple regression models were used to establish the relationship between independent variables and dependent variable. From the analysis of the findings, it was established that proactive dimension, innovation dimension, corporate venturing, and risk taking dimension significantly influenced the performance of commercial banks. The study concluded that while the key corporate entrepreneurship dimensions were found to significantly influence performance of commercial banks, most of the surveyed banks had not adequately implemented the dimensions, and this was strongly responsible for the declining performance. The study therefore, recommended that for commercial banks to optimize their performance, they ought to integrate key corporate entrepreneurship dimensions including risk-taking, proactiveness, innovation, and corporate venturing to stimulate their business resilience and continued expansion for sustainable performance 2025-10-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/10156 Effect of Strategic Agility Strategies on the Performance of Five-Star Hotels in Nairobi County, Kenya Wahome, Keziah W. Due to the emergence of globalisation, technological advancements, shorter product cycle lifespans, and changing customer expectations, business owners today face significant challenges. As a result, many businesses have devised agility strategies to adapt to the ever-changing business environment and remain a going concern. Hence, the major objective for the study was to establish agility strategies on Performance of Five-Star Hotels in Nairobi County, Kenya guided by the following specific objectives: assess the effect of discontinuous innovation on performance, examine the effect of human capital on performance, establish the effect of management support on performance and analyse the effect of organisational policies on performance. The study was anchored on Dynamic Capability Theory as the major theory. Other theories to support the study include Porter's Five Forces Model and Market-Based Theory. The study was carried out in Nairobi County, Kenya. A descriptive survey research design was used with a census approach. A sample size of 146 from a population of 230 employees at ten Five-star hotel outlets in Nairobi County, calculated using the Slovin formula. The study carried out a pilot study at Narok County Mara Serena Safari Lodge. Data was collected using closed-ended questionnaires on a Likert Scale. Supervisors and research experts were used to ascertain the content validity of the study instruments. Cronbach's alpha coefficient was used to determine the reliability of research instruments. The study used the lower limit of the diagnostic rule agreed on Cronbach's alpha coefficient of 0.7. The study findings were presented with descriptive statistics in standard deviation, mean distributions, variances, tables, and frequency distribution percentages. Inferential statistics through simple and multiple regression analyses was used to show the relationship between variables. Pearson moment of correlation analysis was used to show the strength of the relationship between variables. The study findings revealed a statistically significance relationship between agility strategies and the performance of the ten Five-star hotel outlets in Nairobi County. The study findings revealed; a weak significant positive correlation between Discontinuous Innovation and performance of Five-star hotels, a strong significant positive correlation between Human Capital and performance of five-star hotels, a strong significant positive correlation between Management Support and performance of five-star hotels. Finally, the study findings revealed a significant positive correlation between Organisational Policies and the performance of five-star hotels. The study concluded that organisational policies agility strategy contributed the highest to hotel performance. Therefore, the study recommends that organisations leverage their structural flexibility to improve resource and knowledge mobility, ultimately leading to long-term performance gains. 2025-06-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/10152 Effect of Technological Innovations on Financial Inclusion of Registered SMEs in Kisii County, Kenya Makori, Philip In the past few years, a great deal of emphasis has been placed on expanding financial service and product uptake and use in an attempt to promote economic development and alleviate poverty by assuring simple and inexpensive access to credit and loans, savings and investment, and insurance. Due to the fact that nearly 2 billion adults worldwide, majority of whom reside in developing countries, are still unbanked and have limited access to financial services, there has been a deliberate effort to increase adoption of financial services. In this regard, the purpose of this study was to find out if technological innovations have enhanced financial inclusion. This study aims to examine the effect of technological innovations on financial inclusion of registered SMES in Kisii County, Kenya. Specifically, the study sought to establish the effect of mobile banking on financial inclusion among registered SMES in Kisii County, ascertain the effect of agency banking on financial inclusion among Registered SMES in Kisii County, to determine the effect of internet banking on financial inclusion among Registered SMES in Kisii County and establish the influence of electronic card banking on financial inclusion among Registered SMES in Kisii County. The finding of this research forms policy insights to the management of financial institutions, policy makers, and regulators, as well as to the National Government, the County Government of Kisii, and academics. The findings provide a basis for analysis for management of financial institutions on the best financial innovations to push forward by formulating strategic policies to support financial inclusion among SMEs. The theories informing the study include; disruptive innovation theory, Constraint theory of innovation and financial intermediation theory. Descriptive research design was used in this study. The study was conducted in Kisii County targeting 2,246 registered SMEs. The sample size for the study was 340 SMEs owners/managers. To cater for non-response rate, there was addition of 30% to the sample size. This raised the sample size to 486. The research used stratified random sampling to select participants from among the 486 registered SMEs. A structured questionnaire was used to gather the primary data for this study. A pilot study was carried out to determine reliability of the instrument which was then computed using Cronbach Alpha Coefficient. Descriptive and inferential statistics was used to analyze the quantitative data. Analysis of frequency, mean, standard deviation, and percentage was part of the descriptive analysis, while analysis of correlation and multiple linear regressions were part of the inferential analysis. Tables and figures were used to present the results. The study concluded that mobile banking, agency banking and internet banking had statistically significant effect on financial inclusion of SMEs.” 2025-10-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/10151 Competitive Strategies and Performance of Small and Medium Businesses in West Pokot County, Kenya Tomee, Sikuku Lilian Small and medium-sized enterprises (SMEs) play a vital role in worldwide economic growth, making it essential to consider how to support their long-term success. If SMEs fail to adapt to market changes, they risk failing to grow or even facing closure. Globalization has opened new doors for SMEs, but to capitalize on them, they need sound competitive plans. In Kenya, despite lots of initiatives from both the government and private sector to boost SME growth, the results have been less than ideal. One possible reason is the under adoption of competitive plans like cost leadership, differentiation, focus, and operational swiftness. This study assessed the impact of these competitive plans on the performance of SMEs in West Pokot Sub-County, Kenya. The study was grounded in Stakeholder Theory and Porter's Generic Strategies Model. Data was gathered via a survey of 366 SMEs, with a final sample of 272 selected through stratified and random sampling approaches. Questionnaires, pre-tested in Trans Nzoia County for accuracy, were used to collect data. The data was examined using Pearson correlation, ANOVA, and simple linear regression. The study shows that cost leadership, focus, swiftness, and differentiation all positively influence SME performance. The research ends by noting that SMEs adopting these plans together can see increased profits, enhanced service, and greater market share. It advises SME owners to implement adaptable plans that evolve with the business environment, which will assist them in remaining competitive and achieving lasting success. These results offer actionable advice for business owners, government officials, and development bodies looking to enable SMEs to boost Kenya's economic progress and contribute to Sustainable Development Goals. 2025-10-01T00:00:00Z