Abstract:
Performance has become an issue of concern among public organizations and more specifically the National police service in
Kenya. Several studies on police reforms have established that there is ineffectiveness in terms of performance among police
officers, in Kenya and across the world. Kenya’s Vision 2030 lays emphasis on security as a crucial pillar for economic
growth implying the police service plays a crucial role in creating the conditions in which development can take place. This
study sought to determine the effect of resilience on performance of national police service in Kajiado County, Kenya. The
study was anchored on servant leadership theory. The study adopted use of descriptive research design whose main thrust was
to describe how things are at the time of the study using quantitative approach. The target population for the study was 533
senior police officers in Kajiado County. The study used a sample size of 326 respondents. Primary information gathering for
the study utilized the questionnaires. Validity was ensured using content validity and reliability was tested using Cronbach
alpha coefficient in which the study sought to obtain a 0.7 alpha value which showed that the questionnaires were reliable. The
data was analyzed using descriptive statistical methods, correlation analysis was done using Pearson product moment
correlation. The study used simple model to test the effects of leadership practices strategies on performance of national police
service in Kenya. Frequency tables and figures were used to present the results. The findings indicated that there was a
significant positive relationship between resilience and the performance of national police service in Kajiado County, Kenya,
where resilience explain 25% of the variance in the national police service performance. The study concludes that resilience
enhance performance of national police service. The study recommends that the National Police Service should implement
transparent, merit-based promotion and reward systems, expanded training programs, enhance accountability mechanisms,
resilience strategy, and holistic motivation practices that will create a more effective, ethical, and well-supported police force
aligned with public service values.
