Abstract:
Despite fierce competition within Kenya’s private security industry, transnational private security companies have maintained a steadfast dominance. Meanwhile, local private security firms grapple with challenges that have contributed to their decline. In response, seeking consultancy assistance has become imperative for addressing these obstacles and enhancing entrepreneurial performance. The main goal of the study was to ascertain how Nairobi County's private security enterprises' entrepreneurial success was impacted by the use of external consulting services. The study set out to ascertain the impact of training services, the impact of human capital management services, the impact of audit services, and the impact of information technology services on the entrepreneurial performance of Nairobi County's private security companies. The study's descriptive research design was informed by the theories of human capital, competitive advantage, and transaction cost. The 361 managerial employees of the private security firms were the target population. Yamane's method was utilized in the study to obtain a sample of 211 respondents. Three groups were created by using stratified sampling to group the respondents. Representatives from each strata were selected by proportionate sampling. Samples from the population of interest were chosen by simple random sampling. A self-constructed, structured questionnaire was used to gather primary data, and it was distributed utilizing the drop-and-pick method. The supervisors assisted in ensuring that the research instrument was valid. Using Cronbach Alpha, the instrument's dependability was evaluated. Coefficient of A statistical package for social science (SPSS) version 25 was used to analyze the data. To ascertain the link between the dependent and independent variables, the study employed inferential statistics, such as simple and multiple regression, as well as descriptive statistics, such as percentages, means, and standard deviations. Pearson The degree of association between the dependent and independent variables was examined using correlation. Tables and graphs were used to display the research findings. The results of this study demonstrated that the performance of PSCs in Nairobi County was positively and significantly impacted by training, human capital management, information technology, and auditing services. Auditing and training are key in enhancing entrepreneurial performance of PSCs. In addition, PSCs management need to put emphasis on Human capital management by offering adequate training, competitive remuneration and recruitment. Future research could also explore these variables in diverse sectors such as manufacturing.
